What is Health Clinic? - Health Clinic is a membership-based primary care practice designed to provide accessible, personalized healthcare through a direct relationship between patients and their care team, without relying on traditional insurance billing.

How does this model differ from traditional healthcare? - This care model emphasizes a direct patient–provider relationship, reducing administrative complexity and allowing for more personalized communication, streamlined access, and a focus on long-term wellness rather than transactional visits.

What is included in a membership? - Membership generally includes routine office visits, preventive care, chronic condition management, basic in-office services, and virtual consultations. Certain services such as laboratory testing, imaging, or medications may be arranged separately.

Do I still need health insurance? - Membership at Health Clinic is not health insurance and does not replace insurance coverage. Many patients choose to maintain insurance for services outside of primary care, such as emergency care, hospitalizations, or specialist visits.

Is this model appropriate for people with ongoing or complex health needs? - Health Clinic is designed to support individuals at all stages of health by fostering continuity of care and long-term relationships, which can be beneficial for managing both routine and ongoing health concerns.

How do I schedule an appointment? - Appointments can be scheduled through various channels such as phone, online scheduling tools, or virtual visit options, depending on availability and visit type.

Are there additional costs beyond the membership fee? - Health Clinic aims for transparent pricing. While most primary care services are included in the membership, certain services such as labs, imaging, or medications may involve additional costs arranged through third-party providers.

Do you work with insurance companies? - Health Clinic does not bill or interact directly with insurance companies for services. Members are responsible for managing any insurance-related needs independently.

What if I need specialty care? - If specialty care is needed, Health Clinic can assist with coordination and referrals to appropriate providers. Coverage and billing for specialty services typically depend on a patient’s insurance or chosen provider.

Can I cancel my membership? - Memberships may be canceled at any time in accordance with the clinic’s policies. Terms related to enrollment, cancellation, or re-enrollment may apply.

What if I have government-sponsored insurance? - At this time, Health Clinic may have limitations regarding participation with certain government-sponsored healthcare programs. Availability can vary and is subject to change.